Frequently Asked
Questions, answered plainly.
Browse the questions people ask us most about this collection.
01
Do these come with itar/perfume inside?
These are handcrafted itar cases and perfume holders. Whether any fragrance is included is noted on the product page — most are sold as the decorative vessel or case itself.
02
What are the itar cases made from?
Materials and finish vary by piece and are described on each product page.
03
What size are the itar/perfume bottles?
Capacity and dimensions are listed on the product page where applicable. For an exact measurement not shown, contact us at support@mskundancreation.com.
04
How do I care for an itar/perfume piece?
Keep away from direct heat and moisture and wipe gently with a soft cloth. See our Product & Material Care page (Product & Material Care page) for details.
05
Do these make a good gift?
Yes — itar cases are a popular traditional gift. Enter the recipient's address at checkout, and contact us at support@mskundancreation.com for any special gifting requirements.
06
Can I return an item from this collection?
Yes — returns can be raised within 2 days of delivery, for standard ready-made pieces that are unused, unworn, with tags, invoice, and box intact. Please note customised or engraved items are not eligible for return.
07
What do I need to return an item?
To raise a return, contact us at support@mskundancreation.com or +91 98764 31759. A clear, unedited unboxing video is required: a full refund is provided if you have one, or a 50% refund without one. Approved returns are collected by reverse pickup.