Frequently Asked
Questions, answered plainly.
Browse the questions people ask us most about this collection.
01
What are the dimensions and materials of this piece?
Dimensions and materials are listed on each product page, as they vary considerably across the decor and lifestyle range.
02
Are decor pieces handmade too?
Yes — like our jewellery, our decor and lifestyle pieces are hand-finished using traditional techniques.
03
Are these pieces functional or purely decorative?
This varies by item and is described on the product page. Some are functional lifestyle pieces, others are primarily decorative.
04
Do decor pieces make good gifts?
Yes — many are popular for weddings, housewarmings, and festive gifting. Enter the recipient's address at checkout or contact us at support@mskundancreation.com for gifting help.
05
How should I clean and maintain decor pieces?
Dust gently with a soft dry cloth and keep away from moisture and harsh chemicals. See our Product & Material Care page (Product & Material Care page) for details.
06
Can I return an item from this collection?
Yes — returns can be raised within 2 days of delivery, for standard ready-made pieces that are unused, unworn, with tags, invoice, and box intact. Please note customised or engraved items are not eligible for return.
07
What do I need to return an item?
To raise a return, contact us at support@mskundancreation.com or +91 98764 31759. A clear, unedited unboxing video is required: a full refund is provided if you have one, or a 50% refund without one. Approved returns are collected by reverse pickup.